Terms of Service

01Agreement to these Terms

These Terms of Service ("Terms") form a binding agreement between you ("you", "your", or "Customer") and Beaver Solutions ("Beaver Solutions", "we", "us", or "our") governing your access to and use of BeavrDam, our website at beaver.solutions, and any related products or services (collectively, the "Service").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.

02Description of the Service

BeavrDam is an autonomous outbound sales platform that helps users:

• Research and qualify prospects against their Ideal Customer Profile
• Draft personalized outbound messages
• Send messages from the user's authorized email account
• Detect and route replies
• Manage outbound campaigns and pipeline

The Service uses artificial intelligence to generate, score, and route messages. All AI-generated content is provided as drafts and tools, not as professional advice.

03Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. The Service is intended for business use only. You may not use the Service if you are barred from receiving it under the laws of your jurisdiction or any jurisdiction where we operate.

04Account registration

You must create an account to use the Service. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information promptly
• Keep your password and account credentials secure
• Notify us immediately of any unauthorized access or security breach
• Be responsible for all activity that occurs under your account

We may suspend or terminate accounts that violate these Terms.

05Subscription, billing, and payment

Plans. The Service is offered on subscription plans described on our pricing page. By selecting a plan, you agree to pay the applicable fees.

Billing cycle. Fees are charged in advance on the billing cycle you select (monthly or annual) and are non-refundable except as required by law.

Payment authorization. You authorize us and our payment processors to charge your payment method for all fees due. If a charge fails, we may suspend the Service until payment is resolved.

Taxes. Fees are exclusive of taxes. You are responsible for any applicable taxes, except those based on our net income.

Price changes. We may change fees at any time. Changes apply to renewal periods and will be communicated at least 30 days before they take effect.

Cancellation. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing cycle. You will not receive a refund for the unused portion of any prepaid period.

06Free trial

If we offer a free trial, the trial period and conditions will be specified at the time of signup. We may modify or terminate the free trial offer at any time. At the end of the trial period, you will be charged for the selected plan unless you cancel before the trial ends.

07Acceptable use

You agree to use the Service in compliance with all applicable laws, including but not limited to:

• The CAN-SPAM Act, CASL, GDPR, ePrivacy Directive, and any other applicable anti-spam, electronic communications, and data protection laws in your jurisdiction and the jurisdictions of your recipients
• Export control, sanctions, and trade laws

You agree NOT to use the Service to:

• Send unsolicited bulk email in violation of applicable law
• Send messages with false, misleading, or deceptive headers, subject lines, or content
• Send messages to recipients who have opted out, unsubscribed, or where you lack a lawful basis for outreach
• Send messages on behalf of third parties without proper authorization
• Send messages that contain malware, phishing links, or fraudulent content
• Impersonate any person or entity
• Harass, threaten, defame, or harm any individual or group
• Scrape, harvest, or collect contact information through prohibited means
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Resell, sublicense, or commercially redistribute the Service without our written consent
• Interfere with or disrupt the integrity or performance of the Service
• Access the Service through automated means except through our official API

We may suspend or terminate accounts that violate this Section without notice.

08Your data and content

Your data. You retain all rights to the prospect lists, message content, configuration, and other data you upload to or generate within the Service ("Customer Data").

License to us. You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and otherwise use Customer Data solely as needed to provide and improve the Service, subject to our Privacy Policy and the Google API Services User Data Policy Limited Use restrictions described therein.

You represent and warrant that:

• You have all necessary rights and permissions to upload, process, and send messages to the prospects in your lists
• Your use of the Service complies with all applicable laws in your jurisdiction and the jurisdictions of your recipients
• Your messages and content do not infringe any third-party rights
• You have obtained any required consents from your recipients
• You will honor opt-out and unsubscribe requests promptly

You are solely responsible for Customer Data and the messages sent through the Service.

09AI-generated content

The Service uses artificial intelligence to draft and score messages. AI-generated content:

• Is provided as a draft and a tool, not as professional advice
• May contain inaccuracies, errors, or content that requires human review
• Is your responsibility to review, approve, and verify before sending
• Should not be relied upon as a substitute for professional judgment

By using the Service, you accept responsibility for any messages sent from your authorized account, including those drafted by AI.

10Intellectual property

Our IP. The Service, including its software, design, content (excluding Customer Data), trademarks, and logos, is owned by Beaver Solutions and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your subscription term.

Feedback. If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without obligation to you.

11Third-party services and integrations

The Service integrates with third-party services including Google (Gmail), LinkedIn, CRMs, and others. Your use of these integrations is subject to their own terms and policies. We are not responsible for third-party services and do not endorse them.

When you connect a third-party account, you authorize us to access and use data from that account as described in our Privacy Policy and as needed to provide the integrated functionality.

12Service availability and modifications

We aim to provide a reliable Service but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. Where reasonably possible, we will provide notice of material changes.

Planned maintenance windows may be communicated in advance. Unplanned downtime, third-party outages, force majeure events, and similar disruptions are excluded from any availability commitments unless explicitly stated in a separate service-level agreement.

13Termination

By you. You may terminate your account at any time by canceling your subscription and discontinuing use of the Service.

By us. We may suspend or terminate your account immediately if you violate these Terms, fail to pay fees, use the Service in a way that risks harm to other users or our infrastructure, or for any reason at our discretion with reasonable notice.

Upon termination:

• Your right to access and use the Service ends immediately
• We may delete your Customer Data in accordance with our Privacy Policy
• You remain responsible for fees accrued prior to termination
• Sections that by their nature should survive termination (including IP, indemnification, limitation of liability, and dispute resolution) will survive

14Disclaimers

15Limitation of liability

16Indemnification

You agree to indemnify, defend, and hold harmless Beaver Solutions and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your Customer Data, prospect lists, or messages sent through the Service
• Your violation of these Terms or applicable law
• Your violation of any third-party rights, including privacy and intellectual property rights
• Any disputes between you and your recipients
• Your use of AI-generated content

17Governing law and dispute resolution

These Terms are governed by the laws of Malaysia, without regard to its conflict-of-law provisions.

Any dispute arising from or relating to these Terms or the Service will be resolved through good-faith negotiation. If negotiation fails, the dispute will be submitted to binding arbitration administered by the Asian International Arbitration Centre (AIAC) in Kuala Lumpur, Malaysia, in accordance with its rules. The arbitration will be conducted in English by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

Notwithstanding the above, either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property rights or confidential information.

18Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any order forms or supplemental terms you accept, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

No waiver. Our failure to enforce any provision is not a waiver of that provision.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet outages, or government actions.

Notices. We may provide notices by email, in-app message, or by posting on our website. You will provide notices to us at hello@beaver.solutions.

19Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

20Contact

Questions about these Terms: