Privacy Policy — Beaver Solutions

01Who we are

Beaver Solutions ("Beaver Solutions", "we", "us", "our") operates BeavrDam, an autonomous outbound sales platform that helps users send personalized outreach from their own email inboxes and route replies.

This Privacy Policy describes how we collect, use, share, and protect information when you use BeavrDam (the "Service"), our website at beaver.solutions, and any related products.

By using the Service, you agree to the practices described in this Policy. If you do not agree, do not use the Service.

02Information we collect

Information you provide directly

Account information: name, email address, company name, role, password (hashed)
Billing information: payment card details, processed by our payment provider and never stored on our servers
Configuration data: your Ideal Customer Profile (ICP) criteria, your voice and tone preferences, your sequence rules
Prospect lists: names, email addresses, LinkedIn URLs, and company information you provide or import
Message drafts and approvals you create or edit within the platform

Information from connected accounts

Google account data when you authorize Gmail access (see Section 6)
LinkedIn account data when you authorize LinkedIn access
CRM data when you authorize Salesforce, HubSpot, or other CRM integrations

Information collected automatically

Usage data: features used, pages visited, actions taken
Device and connection data: IP address, browser type, device identifiers, operating system
Cookies and similar technologies (see Section 11)

Information from third parties

Lead enrichment data from approved data providers (publicly available business contact information)
Buying signal data from public sources and approved providers

03How we use information

We use information to:

Provide, operate, and maintain the Service
Send outbound messages on your behalf from your authorized email account
Detect and route replies to messages sent through the Service
Research and qualify prospects against your ICP
Generate, draft, and quality-check outbound messages
Authenticate users and prevent unauthorized access
Process billing and payments
Communicate with you about your account, the Service, and product updates
Improve the Service, subject to the Limited Use restrictions in Section 6
Comply with legal obligations

04Legal bases for processing (GDPR)

For users in the European Economic Area, United Kingdom, or Switzerland, we process personal data on the following legal bases:

Contract performance to provide the Service you signed up for
Legitimate interests to operate, secure, and improve the Service, prevent fraud, and conduct business analytics
Consent for cookies, marketing communications, and certain integrations (you may withdraw consent at any time)
Legal obligations to comply with applicable laws

05How we share information

We share information only as follows:

Service providers with vendors that provide hosting, infrastructure, analytics, customer support, and payment processing under contractual confidentiality obligations
Integrations you authorize with services you connect to BeavrDam (Google, LinkedIn, CRMs, etc.) only as needed to provide the connected functionality
Legal compliance when required by law, court order, or to protect rights, safety, or property
Business transfers in connection with a merger, acquisition, or sale of assets, subject to confidentiality

We do not sell personal information.

06Google API Services User Data Policy

BeavrDam uses Google APIs to send and read messages from your authorized Gmail account.

Scopes we request

gmail.send to send outbound messages composed in BeavrDam from your authorized Gmail account on your behalf
gmail.readonly to detect replies to messages sent through BeavrDam and route them in your BeavrDam dashboard
gmail.modify to label and organize BeavrDam-related threads in your inbox

How we use Google user data

Google user data is used exclusively to send outbound messages composed by you in BeavrDam, detect and surface replies to those messages, and apply labels to BeavrDam-related threads for organization.

Limited Use compliance

Beaver Solutions' use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We affirm:

We do not use Google user data to develop, improve, or train generalized or non-personalized AI or machine learning models
We do not use Google user data for serving advertisements, including retargeting, personalized advertising, or interest-based advertising
We do not sell Google user data or transfer it to third parties for purposes unrelated to providing or improving the Service
We do not allow humans to read Google user data unless we have obtained your affirmative agreement to view specific messages, for security investigation, abuse detection, to comply with applicable law, or for operations where the data has been aggregated and anonymized

Revoking access

You may revoke BeavrDam's access to your Google account at any time at myaccount.google.com/permissions or by emailing hello@beaver.solutions. All retained Google user data will be deleted within 30 days of revocation.

07International data transfers

Beaver Solutions is based in Malaysia. We process information in Malaysia, the United States, and other jurisdictions where our service providers operate. When we transfer personal data out of the European Economic Area, United Kingdom, or Switzerland, we rely on Standard Contractual Clauses or equivalent safeguards as required by applicable law.

08Data retention

We retain information for as long as your account is active and as needed to provide the Service. After account closure or revocation of integration access:

Google user data is deleted within 30 days
Account and configuration data is retained for up to 90 days, then deleted unless required by law
Billing records are retained for the period required by tax and accounting laws
Anonymized analytics data may be retained indefinitely

You may request earlier deletion by emailing hello@beaver.solutions.

09Security

We use industry-standard measures to protect information:

Encryption in transit (TLS 1.2 or higher) and at rest (AES-256)
Role-based access controls with audit logging
Least-privilege production access restricted to authorized engineering personnel
Regular security reviews and dependency monitoring

No system is perfectly secure. We will notify affected users and authorities of personal data breaches as required by applicable law.

10Your rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete personal data
Delete your personal data
Restrict or object to certain processing
Portability — receive your data in a machine-readable format
Withdraw consent for processing based on consent
Lodge a complaint with your local data protection authority

For California residents, additional rights apply under the CCPA and CPRA, including the right to opt out of any sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.

To exercise these rights, email hello@beaver.solutions. We will respond within 30 days.

11Cookies and similar technologies

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Measure how the Service is used
Detect and prevent fraud

You can control cookies through your browser settings. Disabling some cookies may affect Service functionality.

12Children

The Service is not intended for individuals under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data, email hello@beaver.solutions and we will delete it.

13Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

14Contact

Questions, requests, or complaints about this Policy or our data practices:

Beaver Solutions
Email: hello@beaver.solutions

For Google API-related requests, mark your email subject Google API Data Request so we can prioritize it.